June/July 2015 Living Large: How 3 Emerging Brands Aim to Support Franchisees
BY BETH EWEN When Tom Lewison arrived as CEO of Wild Wing Cafe, he looked at the organizational structure and made a change. “I took some costs out of the office and put it into the field,” he says. One of those changes was to charge his field consultant to focus only on franchised operations; before the consultant also supporte...