Executive Care Honored with “Best of Home Care” Award
June 24, 2013
HACKENSACK, N.J. – The fast expanding home care franchise Executive Care announced today that it has been recognized with Home Care Pulse’s “Best of Home Care” distinction. Awarded to the top 50% of agencies in client and employee satisfaction scores from Home Care Pulse, Executive Care is now ranked among a select few of the best agencies in the country.
The Home Care Pulse distinction will serve as a tool to measure and ensure success across the entire Executive Care system, as the home care franchise company expands its presence. Two new offices in New Jersey open this summer, with more nationwide franchise expansion on the horizon.
“We are honored by this grand recognition for providing our clients and employees an extraordinary experience they can all cherish and take comfort in,” said Lenny Verkhoglaz, co-founder of Executive Care. “It is embedded in our company culture to create a space where all feel welcome, supported and dignified — we’re creating a family within our home care franchise, and this award reinforces that effort.”
The selection process for the “Best of Home Care” includes the evaluation of client and employee satisfaction in areas such as agency training, communication, overall quality of care, caregiver performance, caregiver morale, response to problems and recommendation of services to name a few.
“We want to congratulate Executive Care for winning the “Best of Home Care” award and commend their commitment to placing high priority on client and employee satisfaction,” said Aaron Marcum, founder of Home Care Pulse.
Home Care Pulse, a company which measures client and employee satisfaction, created the award to identify those agencies in the private duty home care space that demonstrated a passion for client and employee satisfaction. Home Care Pulse believes that honoring such companies can both educate and help families to make better care decisions for their aging loved ones.
“We know that sometimes it is difficult to make care decisions when you don’t have specific experience with an agency. It was our goal to provide families with the ability to make an informed decision, have tangible ways to measure quality and help them find a comfort level when choosing an agency to work with,” added Marcum.
To ensure the highest quality, Executive Care requires all prospective caregivers undergo an intensive pre-employment screening process, including a criminal background investigation, verification of references and an employment history check. All caregivers are insured, experienced and undergo skills tests and continuing education training. Registered nurses closely supervise and monitor all staff, conducting periodic evaluation assessments.
“In an industry where trust is never granted and only earned, Executive Care has separated itself from the pack of home care companies through an unwavering commitment to ensuring our customers receive the best possible care from the most qualified caregivers,” Verkhoglaz said. “We cannot and do not settle for anything less, and will ensure our franchise offices receive thorough guidance on caregiver recruiting, training and assessing.”
Amid a sluggish economy, Executive Care has been booming over the last few years, consistently growing by 15 to 20 percent annually. The company considers its new franchising opportunity to be an outgrowth of its successful home care business. Additionally, Executive Care’s low start-up cost of $69,100, which includes the franchise fee, makes it an attractive business for entrepreneurs seeking to join one of America’s most attractive sectors.
About Executive Care
Executive Care, based in Hackensack, N.J., delivers a comprehensive selection of home care services tailored to the every need of its customers. From companionship and personal care to 24/7 live-in care and skilled nursing, Executive Care ensures customers receive safe, reliable and certified in-home medical and personal services. At the heart of Executive Care is the relationship forged between caregivers, customers and families. The company has announced plans to grow, offering an attractive franchise opportunity in the fast-growing home care sector. To learn more about Executive Care’s services, visit ExecutiveHomeCare.com. For more information on the Executive Care franchise opportunity, visit executivehomecarefranchise.com or call (855) 393-2372.